Convier Website Privacy Policy

Last modified: 29.11.2023

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website https://convier.com, and tells you about your privacy rights and how the law protects you.

We use Your Personal data to provide and improve our products and services. By using our website, You agree to the collection and use of information in accordance with this Privacy Policy.

Data controller

Convier AS
Storgata 5 0155 Oslo, Norway hello@convier.com

Information we collect

While using our website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
‍

  • Email address
  • First name and last name

Personal data you provide to Convier**
We collect personal data when you correspond with Convier through our website or by sending us an email.
‍
Personal data we collect automatically
As you use our website, Convier will collect technical data such as your browser type, the IP address, and your usage habits. We divide this in three categories: 

A. Information collected by our Site

To make our site more useful to you, our servers (which are hosted by Github Pages) collect information from you, including your browser type, operating system, Internet Protocol (IP) address, domain name, and time for your visit. They do this to optimise how our website is displayed on your desktop, tablet or mobile phone.

B. Log files

Log files contain information about the IP address, browser type, Internet Service Provider (“ISP”), referring/Exit pages, operating system, date/time stamp and clickstream data. We use this to analyse trends, administer the Site, track users’ movements our the Site, gather demographic information about our user base as a whole, and better tailor our Site to users’ needs.

C. Cookies

This data is collected using cookies. Please see our cookies policy for more information.

D. Google Data

We allow authenticated users to open documents from Google Drive in our web application. The types of documents that can be opened includes:

  • Google Sheet
  • Microsoft Excel

In addition to documents, we collect basic information about users authenticated with Google:

  • Unique user identifier
  • Email address
  • Full name

How we use your personal information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our web application
  • Understand and analyze how you use our web application
  • Develop new products, services, features, and functionality
  • Improve, personalize, and expand our website
  • Send you service messages about your user account
  • Respond to any communication you have initiated through our website
  • Communicate with you to provide you with updates and other information relating to the website

How we use your data from Google Drive

When a document from Google Drive is opened in Convier, it can be configured. When data from a condigured document is requested, Convier will verify that it holds the most recent version of the document, and download a new copy if not. This spreadsheet data is then stored in-memory within application, and provided to the web application encrypted using HTTPS. The spreadsheet data is presented as objects, links and properties, and can be accessed by authenticated and authorized users. The user must have access to the document stored in Google Drive to access data through Convier.

We use data from Google Drive to:

  • Enable analysis of data
  • Enable search in data
  • Enable user-initiated export of configured data

We do not transfer Google Data to any other party.

We may process Personal Data under the following conditions:

  • ‍Consent: You have given Your consent for processing Personal Data for one or more specific purposes, for example receiving a newsletter.
  • ‍Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof. For example access to our beta platform or paid access to our commercial version.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. These relate to our interest in developing and improving our products. Please see the list below for more details.

To improve our product, service and website (i.e. understand how users interact with our website)

To manage our relationship with you. That includes: Notifying you about changes in

Name and email

Legitimate interest

Performance of a contract with you (free or paid)

Name, email, phone number, company

Performance of a contract with you as a customer (free or paid)

To register you as a user

Lawful basis for processing

Type of data

Purpose and activity

Anonymised data, such as browser type, operating system, Internet Protocol (IP) address, domain name, and time for your visit

Retention of Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.

Data processed in our data platform is hosted in Norway. Please refer to the documentation of the platform for an overview of how data is processed within the platform.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under very rare circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to: 

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service

Your User rights under GDPR

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access your Personal Data – You have the right to access, update or delete the information we have on you. You can whenever request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us.

Changes to this Policy

We may update our Privacy from time to time. We will notify you of any changes to our Privacy Policy.

Contact us

If you have any questions about this Privacy Policy, you can contact us by writing an email to hello@convier.com.

Cookie Policy

Last modified: 29.11.2023

What are Cookies

‍Convier’s website is using cookies. Cookies are tiny files that are downloaded to your computer, to improve your browsing experience on our website. This page describes what information they gather and how we use it. We will also share how you can prevent these cookies from being stored however this may reduce the functionality or user experience of our site.

How We Use Cookies

We use cookies to maintain user sessions with JWT and to improve the user experience of our web application. Using cookies enables us to understand how users interact with our website and what they find relevant so that we can optimize the content and usability of the site. We will develop statistics to analyse website traffic, which also allows us to understand the audience and demographics of our users. This is important to ensure that we produce relevant content to our users.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Use

Account related cookies If you create an account to try our beta platform then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. Third Party Cookies In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.