A technical introduction to the Convier platform

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Technical Introduction to Convier

Convier is a webapp served by a Java HTTP server that runs as a single Docker container within your organization’s environment, e.g., as an App Service. No data leaves your network, and Convier does not require to store or copy any data to operate: all data is fetched from your existing databases and services on demand. Data is stored together with saved reports. Reports, if configured, are stored in your existing CRM, or in a database of your choice. Convier also does not require a database server, as configuration is stored locally. Convier runs in your existing Azure tenant/organization or equivalent.

Getting Started

Getting started with Convier consists of three steps:

Resources from Convier are ready to assist with all three steps, including training users once the system is up and running.

Installation Patterns

The preferred way to install Convier is as an App Service or Virtual Machine that can be accessed directly from employee laptops and from within the company intranet.

For user authentication, the preferred method is Single Sign-On (SSO) with OIDC, for example, Microsoft 365 / Entra ID. Convier can run with an embedded OIDC provider for user authentication and authorization, but that is not recommended.

Convier has three different release tracks with different update intervals:

It is common to create a User Acceptance Testing instance that follows the stable-staging track. stable-staging normally gets updated one week before stable, which gives time to perform testing when necessary.

System Requirements

Convier is designed to run with minimal resources within a Docker container. It consists of a server component and a browser-based web app that is provided to users by the server.

Server

Hardware

The primary requirement is a physical or virtual machine capable of running Docker. A Linux host is preferred but not required. The Docker container will use storage mounted on the hardware, or a provided database, to persist configuration.

Resources

The estimated required resources depend on the intensity of use and the amount of data being processed.

Concurrent Users RAM CPU Cores Disk Space
1 - 2 4 2 4
2 - 10 8 4 8
11 - 30 16 8 16
31 - 50 20 16 24

Client

Requirements for the hardware/laptop users accessing the Convier web application:

The web browser must allow cookies for Convier to maintain user sessions.

Security Architecture

A high-level overview of the application architecture with required connection points:

image

Inbound

Outbound

Installation

Installation in Azure (Preferred)

See Running as App Service in Azure

Manual Installation

Make sure you have docker installed: https://www.docker.com/ and optionally docker-compose plugin.

Log in to Convier Docker registry

docker login convier.azurecr.io

You will be asked for credentials. Get in touch with us if you don’t have these.

Run

docker run -p "0.0.0.0:80:14445" \\
  -v ./data/app:/opt/convier/data \\
  -e JDBC_CONNECTION_STRING='jdbc:sqlite:/opt/convier/data/internal.db' \\
  convier.azurecr.io/convier:stable

With docker-compose.yml

version:'2'

services:
convier:
image: convier.azurecr.io/convier:stable
container_name: convier
restart: always

ports:
- 0.0.0.0:80:14445

volumes:
- ./data/app:/opt/convier/data

environment:
- JDBC_CONNECTION_STRING=jdbc:sqlite:/opt/convier/data/internal.db

Then run:

docker-compose up -d

Check logs:

docker compose logs -f convier

Health check

A health check endpoint is available at /convier/ping without authentication. It returns an empty HTTP 200 response. This endpoint is also the most relevant for readiness/liveness checks in a Kubernetes environment.

High availability / Scaling

The Convier application supports horizontal scaling, but for session management it is required that the load balancer supports session pinning to make sure that requests from a single user are directed to the a single instance.

Upgrade

Upgrades to Convier do require manual migrations. Normal downime during a single instance upgrade is between 30 seconds and 300 seconds.

docker compose pull && docker compose up -d

Audit logging

See Logging and Auditing

Backup

As Convier stores no data, only the configuration database needs to be backed up. When running an App Service with a persisted home folder, this backup is by default performed automatically.

Data Privacy

Convier stores no customer data, which limits the privacy challenges. The configuration database may contain customer data used for testing purposes, but this can be avoided, e.g. by testing on synthetic data in a User Acceptance Testing environment. The contents of this configuration is stored with AES256 encryption, where the symmetric key is provided to the application as an environment variable/secret.

Permissions

Within the Convier application, each user is assigned two different roles: One for the application as a whole, and one for each project. The roles are determined by the authentication provider, for example Azure AD.

Instance-level roles:

One users to instance-level role MANAGE can add external data sources (limited by firewall settings) and also track high-level application usage. By default, only MANAGE role can create new projects.

The AUDIT instance role can query the internal audit log database, if enabled

Project-level roles

The READ role is only able to access data, and make individual configuration changes that can not be shared with others without approval. They can not add external data source connections. The MANAGE project role is able to share configuration changes with others, and is usually reserved for Convier personel and customer subject matter experts. The OWN project role can do the same as the MANAGE project role, but can also assign project roles to others.